Chrisanne Kayser Resume

Chrisanne Kayser
chrisannek@comcast.net

Summary
Skilled office professional with proven experience in a medical setting providing excellent customer service to a diverse patient population. Strong organizational skills, attention to detail and extensive computer skills in data entry, MS Word, Excel, Outlook, Invision, QuickBooks, Code It  and UPS World Wide Shipper.

Work Experience

5/06 – 9/08                     Life Extension Center, Ridgefield, CT
Front Desk Secretary/Coordinator
•    Phones, messages & proper distribution
•    Scheduling appointment for physicians and lab technicians
•    Entering patient demographics in computer
•    Chart preparation for appointment (pulling labs, emails, faxes)
•    Chart maintenance
•    Patient billing
•    Collecting payments (cash, check & credit card)
•    Posting payments to accounts
•    End of day cash out & running daily reports.
•    New patient intakes
•    Supplement order fulfillment

10/05 – 4/06                    Danbury Hospital, Danbury
Scheduler
•    Answered phones
•    Entering patient demographics & insurance information in computer
•    Scheduling non invasive cardiology testing ensuring all necessary information was in place (insurance information, diagnosis)
Online insurance verification
•    Account activation upon check in

1/99 – 9/05                         Danbury Hospital, Danbury, Ct
Administrative Secretary
•    Phones, messages & proper distribution of messages
•    Scheduling appointments for physician
•    Chart preparation for appointment
•    Chart maintenance
•    Charge entry of daily clinic visits for up to 175 patient
•    Responded torequest  for records from other facilities insuring that all state and  federal guidelines were adhered to
•    Requested records from other facilities insuring that all state and federal guidelines were adhered to
•    Maintained waiting list for program admission insuring all admission criteria was met before admission to program was offered
•    Prepared department documents (letters, meeting)

2/98 – 12/98                   Employment Opportunities, Danbury, Ct
Temporary Administrative Secretary
•    Successful completion of assignment with Danbury Hospital with the above responsibilities

9/97 – 2/98                     Kelly Services, Danbury, Ct
Office Associate
•    Phones
•    Filing
•    Bulk mailings

11/85  – 9/97                    Registered Day Care Provider, Danbury, CT
Child Care Provider
•    Care and well being for up to six children ranging in age from 3 months to 10 years old
•    Planned nutritious meals in accordance with federal guidelines
•    Planned educational and fun age appropriate activities
•    Regular attendance at meeting to stay informed of state and federal guidelines for nutrition program and state regulations

Education

Litchfield High School    1980
Litchfield, CT  06759

References Upon Request