Amy Galaz Resume

e-mail:  akgalaz@gmail.com

OBJECTIVE

To obtain a position offering opportunities for advancement and growth while capitalizing upon my experience, excellent communication and professional skills.

PROFICIENCIES

• Computer Literate:  Microsoft Word, Excel, PowerPoint    • Managerial Expertise
• Excellent Customer Service Skills                • Energetic
• Compassionate with a strong desire to help others        • Excellent Communication Skills
• Flexible, able to adapt to changing situations            • Dependable and Reliable
• Ability to Accurately Follow Instructions            • Excellent Team Member

EXPERIENCE

Palm Beach Tan/Northeast Tan                                                                    Fairfield County, CT
General Manager/Customer Care Manager/Shift Leader                                                  2006-Present
Manage and control corporate franchise tanning salon. Handle processed, procedures, human resources and financial performance. Work with limited administrative support, which requires ability to “wear all hats.” Serve as liaison with headquarters corporate staff and the 10 salons within the franchise. Provide support and maintenance of these salons as well as support and care of the clientele base. Counsel employees on quality issues, establishing quality standards and solving quality related problems.

The Gap                                    Wilton, CT
Sales Associate                                                         2004 – 2006
Opening and Closing of premises.  Servicing customers in a courteous and professional manner.  Assisting customers in making their purchase selections.  Accurately handles all cash transactions utilizing a computerized cash register.  Reconciliation of cash drawer a daily responsibility.

National Personnel                                 Fairfield, CT
Temporary Administrative Assistant                                             2001 – 2002
Courteously and professionally greeted visitors and handled incoming telephone calls.  Retrieved voice messages for staff distribution.  Accurately and efficiently scheduled appointments and filed pertaining documentation.  Other administrative tasks included composing and typing routine correspondence.

Dr. Cocco                                     Bridgeport, CT
Administrative Assistant                                                 2001
Performed routine administrative and clinical tasks to keep offices running smoothly.  Duties included answering and directing incoming telephone calls.  Greeted patients, updated and filed patient medical records, filled out insurance forms, handled correspondence and scheduled appointments.

United States Navy                                 Lemoore, CA
Aviation Ordinance                                                     1997 – 1998
Trained and operated in Aviation Ordinance Repair.  Additionally, performed clerical duties such as answering and directing telephone calls, typing, photocopying, word processing and faxing documents.

Other Related Work Experience
Respite Provider, Milford CT
Lead Instructor/Infant Teacher, Milford, CT

EDUCATION

•    Norwalk Community College                         Norwalk, CT
Pursuing Associates degree in General Studies with intentions of pursuing a Masters in social work degree on a university level.
•    Gateway Community College
General Studies Coursework

REFERENCES FURNISHED UPON REQUEST